Reach your whole list on WhatsApp, without writing each message yourself.
A festival offer, a restock notice, a payment reminder, all need to reach the right customers on the channel they actually read. Raviga Lens drafts the campaign, sends it to your connected WhatsApp Business account once you approve, and handles the replies that come back.
What this replaces.
The tools and roles you already know, and where they fall short.
A WhatsApp marketing tool
Sends the blast you already wrote. It cannot draft the message, pick the segment, or handle the replies.
A social media manager
Good at posts, not built for template approvals, delivery windows, and reply triage on WhatsApp specifically.
Manually broadcasting from your phone
Caps out fast, no drafted replies, and a wrong send goes to your whole list with no undo.
A call center for follow-up
Costs a full seat for messages your customers would rather read than answer a phone for.
How it works.
From signal to approved action, in a handful of steps.
Connect your WhatsApp Business account
Lens links to your Meta WhatsApp Business number and reads your customer list and message templates.
Lens watches for the moment to send
A restock, a festival window, a payment due date, a booking gone quiet, all trigger a campaign draft.
The campaign gets drafted
Message copy, audience segment, and send window prepared in your brand voice, ready to review.
You approve it
Nothing sends until you tap approve. Edit the copy or the list first if you want to change either.
Lens sends and handles the inbox
The campaign goes out, replies land in a two-way inbox, and Lens drafts the response for your approval.
Capabilities.
The specific things Lens does under this feature.
Template campaigns
Approved WhatsApp Business templates sent to a customer list you name, on a schedule you set.
Two-way inbox
Replies land in one place instead of scattered across a phone. Every conversation stays in context.
Drafted replies
Lens drafts the reply to every incoming message in your voice. You approve, edit, or send as is.
List segmentation
Send to the customers who actually match the offer, high-value, dormant, recent buyers, not your whole contact book every time.
Delivery reporting
Sent, delivered, read, and replied counts land in your brief, not buried in a vendor dashboard.
Approval-gated sends
Every campaign and every reply waits for your sign-off before it reaches a customer.
No WhatsApp message reaches a customer without your approval.
Every WhatsApp campaign Lens drafts, and every reply it prepares in the two-way inbox, waits for your tap before it sends. You see the exact message and the exact list before either goes out. Lens never messages a customer on its own judgment alone.
Where this fits.
A few concrete scenarios across the businesses Lens runs in.
A Diwali offer needs to reach your loyalty list before the weekend. Lens drafts the message and segment, you approve, it sends on schedule.
A new tasting menu launches Friday. Lens drafts the WhatsApp announcement to regulars and handles the booking replies that come back.
A product update needs to reach early customers directly. Lens drafts the message and routes replies that need a founder-level answer straight to you.
A price change needs to reach your dealer network same day. Lens drafts the notice and confirms who has read it.
Related.
Other features and worlds that pair with this one.
Frequently asked.
What buyers ask before they commit.
What is automated WhatsApp campaigns?
Do I need my own WhatsApp Business account?
Can I see the message before it goes to my whole list?
Does this work with the customer list and templates I already have?
What happens to replies after a campaign sends?
How do we get started?
See the WhatsApp campaign Lens would draft for you.
Connect your WhatsApp Business account and bring us your next offer. We will show you the draft and the segment, before you commit to anything.