Lens becomes your manager who never leaves the floor.
Covers, kitchen pace, reviews, supplier prices, staff schedules — all moving at the same time, none of them waiting. Lens watches all of it across every shift, drafts the replies, flags the suppliers, and tells you what to fix before the next service.
The signals.
The inputs that matter to your floor, in real time. Lens reads each one against your context — not a generic feed.
Covers & reservations
Live table count + reservation pipeline against last week's same shift. Surges and gaps both surface.
Kitchen pace & menu mix
Average ticket time, late-ticket counts, station throughput, best sellers, slow movers, basket size — read against the day and the offer running.
Daily service reports
Manager + sous-chef inputs each shift — incidents, wastage, supplier issues, regular guests, service complaints. Lens reconciles them against POS and reviews.
Reviews & customer signals
Zomato, Swiggy, Google, Instagram tags + repeat-guest patterns — sentiment, themes, churn risk per outlet.
Supplier & cost feeds
Daily atta, chicken, oil, vegetable prices + delivery delays + substitutions. Flags margin shrinks the day inputs move.
Staff & roster
Shifts, absences, last-minute call-outs. Suggests replacements before service starts.
Aggregator & competitor watch
Zomato position, Swiggy promotion stack, Google Maps freshness + nearby menus, prices, festival specials.
The rules.
You define the rules. Lens builds the engines that check them — what to watch, what counts as an alert, who gets pinged, when to go quiet. None of it happens without you.
Define what to watch
You name the outlets, the menu items, the suppliers, the rivals. Lens watches your floor — not a generic restaurant feed.
Set your thresholds
Ticket time > 20 min is a warn. Biryani margin drop > 3 points is an alert. 3★ reviews > 5/week needs a manager call. Your numbers.
Recipients & cadence
Pre-shift brief to manager 1h before service. Bad reviews to ops lead. Supplier moves to procurement. Quiet hours overnight.
Approve before it sends
Review replies, platform updates, supplier scripts — wait for your tap. Nothing goes out under your restaurant's name unless you said so.
Tune as it learns
Last quarter's aggregator visibility alerts dropped — Lens learned your usual rhythm and quieted the false bells.
The decisions.
What surfaces when you wake up. What needs your hand today. Which units to watch first.
Service will lag tonight — ticket times are slipping and 3-star reviews echo it. Biryani margin needs a supplier call too.
Manager WhatsApp drafted with the shift reshuffle + supplier-call script. Review-reply for the 3-star theme staged. Tap to send.
Tonight's service will lag — move 2 prep to line by 7
now
Biryani margin −4 pts — supplier call by Mon
this week
3★ reviews trending slow-service — manager review
today
Sous-chef absent tomorrow — backup confirmed?
today
4 regulars booked tonight — prep table greet
today
The actions.
The verbs Lens takes on your behalf — drafted, staged, or executed with your approval depending on how you set it up.
Daily outlet task list
Each morning, Lens drafts the day's tasks per outlet from yesterday's service — deep clean fryer, restock bar mixers, fix wobbly table 6, refresh aggregator photos. Manager ticks off; you see what slipped.
Daily crew task list
Each chef, server, host, manager gets their day — prep mise en place, station setup, regulars expected, dessert spotlight to recommend. Tasks roll over if missed; overloaded crew surface before service.
Review replies
Drafts a response to every bad review, in your voice, surface-acknowledged. Manager approves with one tap.
Platform updates
Hides stockout items from Zomato/Swiggy listings, promotes spotlights, syncs pricing across both.
Pre-shift brief
WhatsApps the manager an hour before service: reservations, expected covers, staff plan, spotlight items.
Supplier triage
Sends a negotiation script the day input prices shift. Flags alternatives if your supplier won't move.
Repeat-guest welcome
Flags regulars at booking time with their last order + birthday + dietary notes. Manager greets ready.
Post-shift verdict
EOD brief for owners — what worked, what dropped, what to fix tomorrow. Reads in 90 seconds.
Want to see what Lens would catch in your operation?
Bring us your floor and a week of signals. We’ll show you what Lens would have caught — before we ever ask you to sign anything.